Cisco Duo
by Cisco
A multi-factor authentication and device-trust product used to protect logins to email, remote access, and clinical systems.
Practice size fit: Solo, Small (2–10 providers), Midsize (11+ providers)
Implementation: Low
Pricing model: Per-user monthly subscription with a free tier
Published pricing: Published on the vendor's website; confirm current tiers directly
Last reviewed September 1, 2026
CareScope's take
If a practice does one security thing this year, this is the category. Reused and stolen passwords remain the most common way small practices get breached, and multi-factor authentication is the control that stops it without a project. Duo is popular because enrollment is survivable for non-technical staff and because it covers remote access and email, which is where the damage usually starts. The failure mode is partial deployment: one unprotected remote login undoes the rest. Cover every account, including the ones belonging to vendors.
Why we like it
- Enrollment non-technical staff can complete
- Covers remote access and email
- Clear reporting on who is protected
Where it falls short
- Per-user cost adds up across a large staff
- Advanced device policies need admin attention
- Partial deployment leaves the original risk in place
Best for
- Any practice protecting email and remote access
- Practices answering cyber insurance questionnaires
Consider something else if
- Organizations already standardized on another MFA platform