eClinicalWorks EHR
An ambulatory electronic health record with billing, patient engagement, and telehealth modules available from the same vendor.
Practice size fit: Small (2–10 providers), Midsize (11+ providers)
Implementation: Moderate to high
Pricing model: Per-provider subscription, quoted per practice
Published pricing: Not publicly available
Last reviewed September 1, 2026
CareScope's take
eClinicalWorks covers an unusual amount of ground, which is both the appeal and the risk. Practices that use most of the suite tend to be satisfied; practices that bought it for one thing often feel the weight of everything else. Configuration decisions made during implementation stick around for years, so the quality of your implementation team matters more here than with simpler products. Read the company's regulatory history as part of your diligence, and ask for references from practices your size and specialty rather than from marquee accounts.
Why we like it
- One vendor across records, billing, and engagement
- Deep specialty templates
- Established payer connections
Where it falls short
- Interface density slows new staff
- Quality of experience depends heavily on configuration
- Support experiences vary by account
Best for
- Multi-specialty practices using most of the suite
- Practices consolidating several vendors
Consider something else if
- Solo practices wanting something minimal
- Teams without implementation help